You will report into the Reward Manager and work alongside the team to deliver on various projects including annual salary review, bonus, gender pay gap reporting, recognition and flexible benefits.
This is a great opportunity for someone who is passionate about reward to lead on some great initiatives across all areas of the Boots UK, No7 Beauty Company and Boots Opticians business.
We are partnering with a leading company based in Nottingham to recruit an experienced and dynamic Head of Compliance.
This is a fantastic opportunity for a seasoned compliance professional who comes from a financial services background, to lead and shape the compliance function, ensuring the company continues to meet and exceed regulatory requirements.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Supporting the Customer Operations Manager with ongoing relationship management.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
You'll also work with our data team and internal agency to create and deliver best in class email and direct mail campaigns.Key Responsibilities: Manage multi-channel (Email, Direct Mail, App Content) Loyalty campaigns to deliver Boots and No7 objectives.
Reporting to the Marketing Manager you will work cross functionally with internal and external teams, including wider marketing, trading teams and brand managers to deliver the best customer communications for No7 Beauty Company.
You'll also develop market leading CRM strategies aligned to brand and Loyalty objectives; delivering personalised beauty-led content, inspiring our customers.
The individual will be a key member of the business unit leadership team.
This person will need to build big relationships across multiple stakeholders in order build and shape the future of the categories that they lead directly, as well as the wider business unit performance.
Due to an internal secondment, my client is seeking a Head of People for an initial period of 6 months.
Are you an experienced Senior HR Business Partner/Head of People who would like to work within an organisation making big waves in their industry?
The organisation is currently going through some exciting changes including modernising and transforming their target operating model which is having a positive impact on HR and the people in the business.
This is an important role within the SSC where you'll be an integral member of the leadership team, responsible for leading a team of first-line managers who are responsible for the daily output of the department, you'll need to be motivated to drive operational efficiency and performance.