Posted by Hays Specialist Recruitment Limited • £45K/yr to £50K/yr
Head of Music - Secondary School in London
We are a multicultural community school which serves the local community, and we view this as one of our key strengths.
We value the diversity of our school, and strive to ensure that our students feel represented, both at the whole school level and within the curriculum.
Your role will involve interacting with key stakeholders to ensure accurate and professional responses, as well as contributing to the smooth resolution of cases.
As a Resolution and Response Team Officer, you will be responsible for managing a variety of cases and requests, ensuring high-quality and efficient customer responses.
Are you a skilled problem-solver with a passion for delivering exceptional customer service?
A company specialising in enhancing art, culture, and language relations with Japan is looking for a Culture & Art Projects Assistant and Japanese Language Programme Assistant to join their team.
Both assistant roles are on a temporary contract basis starting from the beginning of October 2024 provisionally until the end of March 2025.
We are seeking a Complaints Resolution Team Leader to join our housing association and lead a dedicated team focused on managing complaints at stage one or stage two.
This is an exciting opportunity to make a real difference in delivering a high-quality service for our customers, ensuring that all complaints are resolved effectively, promptly, and in line with policies.
Role Purpose
As a Complaints Resolution Team Leader, you will oversee and support a team responsible for resolving complaints, ensuring targets are met and compliance is maintained.
As the PA/EA, you will have the opportunity to support Trustees, Board Directors and senior stakeholders across their partnership charities and to be accountable for incidental enquiries and correspondence for the charities/boards via phone, email and post and will be the first person of contact to arrange meetings, control the inbox and to ensure the smooth running's across the departments.
Merrifield Consultants are delighted to be partnering with a prestigious professional body that plays a critical role in the health-care sector, offering an amazing Part time PA/EA position.
This organisation is renowned for its commitment to excellence and professional development, supporting senior professionals in their mission to advance their field.
We are looking for an experienced and dedicated Educational Psychologist (EP) to work with in the Educational Psychology Service which is part of the Early Help Integrated Locality Team, in an authority in the South East.
You will support the Local Authority (LA) in meeting its responsibilities for pupils with special educational needs.
Educational Psychology work available to reduce the backlog of statutory assessments to be reduced over the next 12 weeks.
We are looking for an experienced woker who will be reponsible for:
Ensuring that all incoming complaints and Member/Mayoral enquiries are swiftly allocated to the right people in the right service areas so that the issue can be investigated as quickly as possible.
Ensuring that our Senior Complaints Officers make phone calls to the resident at the start of the process and keep them updated on the progress of their case.