Purpose of the RoleThe purpose of the environmental services team leader role is to ensure "World Class Service" standards of cleaning, waste, car park cleaning and customer service are provided to customers at all times.
You will be expected to positively contribute to the performance of the business and ensure that World Class customer service is delivered by all members of the team.
You are responsible for direct line management responsibility for the team including team building and morale.
Our client is a leading global logistics provider.
With services ranging from domestic and international express delivery, e-commerce shipping and fulfilment solutions, road, air and sea freight, to supply chain management, consumer retail services, technical support and more.
We are looking for a dedicated and experienced Customer Service Team Leader to manage our key accounts and lead our customer service team to new heights here in Manchester.
Company: Leading Packaging Solutions Provider
About Us: Join our dynamic and innovative packaging company in Manchester, where we pride ourselves on delivering top-notch service and high-quality packaging solutions to our clients.
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Variable Shift Rota
The company has a turnover of £1.5bn and operatesacross the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
As the Head of Cost Recovery Services, you will ensure the delivery of high-quality services, and ensure the correct processes and procedures are in place, ensure clients are being accurately billed by their supplier, and help support clients journey to net-zero status.
A fast-growing Carbon and Energy consultancy are looking for a Head of Cost Recovery Services to join their team.
To be successful in this role you will need experience working within an energy bureau team, have experience of co-ordinating and managing operational functions, and have previous experience in the energy broker / consultancy sector.
25-day annual leave entitlement, plus bank holidays.
A Continuous Learning Program to keep you in the loop with relevant progression within the business and changes to economic mechanics, policies, and procedures.