Applicants will require a minimum of 3 years relevent experience in a Customer Service Management or Team Leader position that involves email and call handling.
On site or Hybrid with a minimum of 1 day per week on site at Norwich office.
The Customer Service Team Leader will hold responsibility to help support and effectively lead a team of direct reports, ensuring customer emails, and escalations are efficiently and effectively actioned to a high level of service.
Based Diss (office based on Monday/Tuesday and Thursday, home based Wednesday and Friday)
Posted by Big Sky Additions Ltd • £26K/yr to £32K/yr
As a Service Advisor, you will play a crucial role in building and maintaining strong relationships with customers, ensuring the continued success of the business.
The service desk is a dynamic and fast-paced environment where attention to detail, calmness under pressure, and common sense are vital attributes.
On behalf of our client,we are seeking enthusiastic and driven individuals to become an integral part of their Norwich Service department.
Posted by C2 Recruitment - Retail, Hospitality & Charity Specialists • £50K/yr to £60K/yr
C2 Recruitment is delighted to be working on an exclusive retained basis with Headway Norfolk and Waveney to recruit for a new Chief Executive Officer.
Headway Norfolk and Waveney was founded in 1992, beginning as a small group of volunteers working in the coastal community of Gorleston.
Since registering as a charity in 1994 they have grown significantly and today, the charity helps hundreds of clients, family, friends and carers each year across the entire region of Norfolk and Waveney.
Liaise with customers to schedule service work, keeping them informed of changes and status.
General
We are seeking a Service Coordinator to support our service manager in the after-sales and service function.
This role is crucial for maintaining customer satisfaction by efficiently handling requests, scheduling work within the Service department, and coordinating with the Sales and Parts departments as necessary.
Your role will involve ensuring the delivery of care services to a consistently high standard.
We are looking for a dedicated individual who can work collaboratively as part of a team to uphold the personal care of our service users, while always respecting their dignity and encouraging independence.
Additionally, you will provide assistance in maintaining the physical environment of the service users and supporting their day-to-day activities within their own home.