Take a leading role with the Strategic Head of Service for Early Help, CwD and family support (Head of Service) in the continuous improvement of the Service based on performance, risk and demand.
Manage, lead and oversee the day to day service delivery of the CwD Service, ensuring the service functions runs smoothly and to a high professional standard in line with good practice and guidance.
Deliverables
Manage and oversee staff to ensure effective delivery of services to children, young people, and their families.
Posted by Hays Specialist Recruitment Limited • £42K/yr to £49K/yr
About the RoleMy client is seeking a leader who truly embodies their values for advancing youth work.
The successful candidate will be someone who can inspire and motivate, while also providing the strategic direction necessary to drive youth work services forward.
The ideal candidate will be a dynamic, strategic thinker with a proven ability to support teams to succeed.
Posted by Page Personnel Secretarial & Business Support • £55K/yr to £60K/yr
The Head of Customer Service will deliver exceptional customer experiences, transform service strategies and lead a dedicated customer service team within the industrial / manufacturing sector.
The role is based in Lancashire and requires an individual with leadership skills and a passion for service excellence.
The company is a renowned entity within the industrial / manufacturing industry.
Posted by Page Personnel Secretarial & Business Support • £75K/yr to £80K/yr
As the Head of Customer Operations, you will play a pivotal role in shaping and growing the company's customer-focused functions.
This fast-growing, capital-backed financial services company is at an exciting stage of development, with ambitious plans to enhance and expand its operations.
You will be instrumental in establishing strategies, developing talent, and implementing best practices across the function to ensure regulatory compliance, operational efficiency, and outstanding customer satisfaction.
The Head of Customer Support is for a leading MSP and requires a customer centric individual to lead the growing team of service and 1st line tech support and service teams in what is a thriving MSP professional environment.
This role is 4 days PW in the office and 1 from home
Package is negotiable based on experience (package between 70 and 85k, based on deliverables) bens
Posted by Service Care Solutions - Housing • £63K/yr
As the Head of Customer Contact - Repairs, you will lead our Repairs Contact Centre in Peterborough, ensuring customers receive an exceptional repairs experience.
You will manage a multi-channel contact centre, ensuring operational excellence, customer satisfaction, and continuous improvement in service delivery.
We are committed to providing safe, secure, and warm homes for all.
This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the workplace market.
About The Company
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.