Posted by Hays Specialist Recruitment Limited • £38K/yr to £44K/yr
Your new company
Hays is exclusively partnering with the Student Union of a prestigious 'Top 10' university, to support them in recruiting a Head of Commercial Services.
This organisation provides excellent services, opportunities, and facilities to support and inspire a diverse population of over 16,000 students.
The ideal candidate will have a passion for customer service, excellent leadership skills, and a proven track record of managing a successful customer service department.
We are seeking a highly motivated and experienced Customer Service Manager or Senior Team Leader to join our amazing client on a 12-month fixed term contract to lead the customer service team.
There will be plenty of process improvements and efficiencies required, enhance the level of customer service they provide as standard make it outstanding, performance management of the team and developing individuals.
Posted by Peel Recruitment and Solutions Ltd • £35K/yr to £40K/yr
Summary
As the Service Manager, you will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer experience.
Your role will focus on managing the service and operations teams, resolving technical issues quickly and improving service quality.
You will also work with customers to understand their needs, ensuring the IT and Telecom systems operate efficiently and meet service-level expectations.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Posted by Hays Specialist Recruitment Limited • £35K/yr to £40K/yr
Prestigious opportunity for a Service Delivery/Service Desk Lead within a pioneering technology team in the Energy sector.
As our Service Delivery/Service Desk Lead, you will be based in the office 5 days a week, responsible for:-
Dedicated to improving our service offering as we complete our company rebrand and leap into our next chapter, now is a great time to join our success story!
This is an exciting opportunity for a Head of HR & Operations to become part of the Senior Leadership Team at a new Youth Zone where no two days are ever the same!
Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers
If you're excited about using your professional experience to make a difference to young people, this could be the perfect role for you!