As they continue to expand, they are seeking a dynamic Head of Customer Services to lead their customer service operations, ensuring their clients receive exceptional service and support.
Our client is a leading FMCG brand specialising in the production and distribution of arts and entertainment ware across the UK and Europe.
With a commitment to quality, innovation, and customer satisfaction, our client caters to a diverse range of B2B clients, from small retailers to large national accounts.
Working with the Head of Customer Success, this role offers the opportunity to play a key role in our scaling business, contributing to the growth of our Customer Success function, and the development of our future strategy.
Acting as the voice of our customers within Energy Park, you'll ensure you understand their needs, communicate these to the business and advocate for them.
You will assist in the design, definition and implementation of new systems, and the creation of key KPIs, SLAs and feedback mechanisms, whilst also handling day-to-day contact with customers requiring assistance, and pro-actively monitoring our live estate, flagging any concerns.
An exciting opportunity has arisen for a Permanent Internal Sales Coordinator to join our clients business based in Witham.
The client is recognised as a market leader, supplying major contractors and blue-chip companies, and our continual development maintains and enhances this prominent position.
Posted by Parkside Office Professional • £28K/yr to £30K/yr
General
To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side.
My well known client based in Watford is looking for a German Customer Service Representative with an additional European language excellent communication skills with both oral & written fluency, in English and at least one of the following languages, is a requirement:
Job Summary
This requires liaising and working closely with other departments of the organisation.
Our ultimate objective is to deliver exceptional customer support, ensuring that every interaction leaves customers delighted with their decision to choose us.
Our customer support staff are expected to embody patience, courtesy, and kindness in every conversation, ensuring that all inquiries are promptly addressed.
Posted by Parkside Office Professional • £28K/yr to £30K/yr
General
My well known client based in Watford is looking for two Customer Service Representative with excellent communication skills with both oral & written fluency, in English and at least one of the following languages, is a requirement:
A combination of a minimum 2 languages, out of the 4 above, is preferred and would be a definite advantage.
Job Summary
To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side.