My client is a Market Leader in their field and prides themselves on being customer centric, delivering a fantastic customer experience from start to finish.
General
Reporting into the Sales Director you will be the first point of contact for the clients,helping to connect all aspects of the business by communicating with managers, engineers, clients, suppliers and sub-contractors.
Are you looking for your next role in Customer Services
Are you capable of Multitasking and Prioritising your workload?
As the Customer Service Team Leader, you will support the team to investigate queries as well as to handle escalations and complaints.
You will have a hands-on approach to managing a team of circa 6 Customer Service Advisors who are responsible for managing billing issues and the switching process.
We are partnering with the UK's sole Supplier of 100% green gas and renewable electricity who are looking for an experienced Customer Service Team Leader to join their team.
Looking for someone with a proven track record in customer care who is methodical, highly organised, results driven and comfortable working in a fast-paced environment.
On behalf of our client, we are looking to employ a highly driven Client Services Administrator to join a team at an exciting time of growth and development.
You will play a significant role in the organisation's development and in turn will have the opportunity for career development and on-going learning.