The helpdesk team of this renowned not-for-profit is growing and has an opening for a resolutions-focused Customer Service Advisor who has a proven track record of delivering excellent customer service.
Based near Birmingham City Centre and close to public transport links, the successful candidate will join a company that looks after its people as much as its customers.
On the scene for several years, they have cultivated a culture that means their people stay with them and enjoy rewarding careers where they are well looked after.
Carry out reminder calls to customers for appointments
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.