Posted by Enterprise Mobility • £12K/yr to £160K/yr
We are excited to announce new opportunities for Liability Claim Representatives to join our Rental Claims Services department at Enterprise Mobility' European Head Office in Egham, Surrey.
We're Enterprise Mobility.
A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car.
This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal).
We are currently recruiting a dynamic and well organised Senior Claims Handler to join the Fleet and Specialist product team.
You will be providing exceptional level of service and relationship management to our Fleet customers.
As a Customer Service/Claims Call Auditor, you will be working with the Claims Audit Lead and Claims Auditor, providing insight by undertaking QA Activity, utilizing the Quality Management System.
The Claims Governance Team is a department where independence of thought, integrity and the ability to maintain confidentiality are essential.
This will help to ensure Regulatory compliance, and good Governance controls are operating effectively to mitigate risks.
A key liaison between the client and the insurer, they will ensure that claims are administered in line with the expected standards, regulatory requirements and that an excellent service level is maintained.
Key Responsibilities
Works with senior members of the team to agree key priorities so that they can manage and plan their workload, ensuring that personal and team objectives are achieved.
Posted by Lawes Consulting Group • £50K/yr to £65K/yr
General
To support the London Claims Team including fellow Associate Claims Director, management and colleagues throughout the company in their endeavours to achieve and surpass targets and always provide a first-class service whilst adhering to all FCA principles and the specific requirements of:Treating Customers Fairly, Contract Certainty and Conflict of Interest.
Purpose of role
To service the claims needs of customers, providing quality customer care, ensuring that all issues relating to the claims process are dealt with proactively.
Key responsibilities
As an active practitioner, you will manage new instructions and work in progress in accordance with set service standards and company procedures.
We have an exciting opportunity for an aspiring Claims Team Leader/Manager to join a thriving team.
You'll lead and manage a team of 3-4 general insurance claims handlers, ensuring a smooth claims experience for their network of mobility retailers and their customers.
About the Role
Lead and manage a team of 3-4 claims handlers, providing coaching, mentoring, and performance management.