An excellent opportunity for someone to lead on Cargo Claims at a leading global insurance carrier!
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
The opportunity:
The Claims department seeks to be a market-leader in the provision of an efficient, cost-effective and professional service to our brokers and clients. Our vision is to be the most customer centric, nimble and value adding claims team in the market. We strive to be pro-active and flexible in the management of claims whilst maintaining our integrity. The claims team works collaboratively alongside the underwriting function in order to facilitate close communication and exchange of ideas, and is an integral part of the product and customer service delivered to our clients. The Marine claims team handle a broad range of claims emanating from the Marine Hull, Cargo, War and Specie Underwriting Division.
What you'll be doing:
- Claims management for Cargo Claims from first notification of loss to final settlement including coverage analysis; investigation; evaluation; reserving and resolution in accordance with established guidelines, service standards and regulations
- Review claims movements and be advisory to the business with regard to potential exposures
- Take responsibility for data gathering and sharing industry or event knowledge with relevant colleagues
- Contribute to the attraction and retention of business through service excellence
- Liaise with internal and external stakeholders, Underwriters, Actuaries, Legal, Loss Adjusters and Brokers
- Asist the Claims Manager with specific ad hoc projects and provide innovative ways of doing things as required.
What you will bring to the role:
- Knowledge and experience in Cargo claims
- Take the lead and management of strategy on a portfolio of complex and/or high value claims and be a point person to the relevant underwriters
- Identify and discuss the most common areas and trends in claims causation. Segment and analyse the portfolio to assist in identifying the most profitable sub-segments and those areas where remedial action should be taken. Understand, monitor, provide feedback and ensure compliance on KPIs.
- Negotiate complex coverage matters calmly and effectively in the interests of all parties. Competently represent MINT in the management of market and broker meetings.
Who we are:
Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better | We enjoy the everyday | We think further
Avencia Consulting are an RPO who provide a recruitment service to our client Markel International.
What's in it for you?
- A great starting salary plus annual bonus & strong benefits package...
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
- Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
- There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!
Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.