To provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services.
The primary objective of the IT Service Desk is to ensure the performance and cost-effectiveness of our technology, application, and infrastructure solutions.
This involves promptly identifying and resolving outages or performance issues, providing first-line support to end-users, and ensuring minimal disruption to business operations.
You may currently be 1st, 2nd or 3rd Line Support.
Whatever your current level of experience, you will fit well within the team, and have the opportunity to continue to develop your skills further.
This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business.
We are looking for an experienced IT Support professional to join our client's IT team.
The purpose of this role is to provide support for a variety of IT issues across the business and support IT systems and equipment across multiple sites.
Position:Management Accountant / Business Controller.
Location:Ellesmere Port (office based).
General
As a global leader in sustainability, quality, and integrity, our 99,600-strong workforce across 2,600 offices and labs is dedicated to fostering a safer, more connected world.
We are delighted to partner with a global organisation based in the Ellesmere Port area to join there team on a permanent basis with an initial requirement to help guide their Infrastructure team throughout a period of change.
You will be managing the day to day onsite operational support engineering team which has around 10 team members, spread adross 3 sites in the UK.