Role summary
IT specialist to support the delivery of IT services. The IT specialist will ensure a reliable network, internet, and Wi-Fi for all operations. This position is responsible for first-line IT support, managing IT assets, and assisting in the on-boarding of new employees. The role will work closely with the IT Manager.
Role Responsibilities
- Manage all hardware and software communication tools
- Handle the maintenance and support of PC's and servers running Microsoft software.
- Maintain and install all network devices (Both software and Hardware) ensuring reliable WIFI throughout the business.
- Ensure that all backup systems are functioning correctly and that data is easily retrievable.
- Install PC's in both the offices and the factory
- Provide immediate response for IT issues in the office and factory as well as developing solutions to IT problems.
Required Knowledge and Skills
- Previous experience working in Microsoft environment.
- Possess a strong passion for IT
- Proficient in hardware and network management