My Client is looking for a Head of IT to join their team onsite, there is around 180 employees within the company it is a great dynamic to work in.
They are a charity passionate about the marine environment, they aim to develop and apply innovative marine science to ensure a sustainable future for our ocean.
For over 50 years they have provided evidence-based environmental solutions to societal challenges by applying cutting-edge, interdisciplinary research that benefits society and promotes stewardship of marine ecosystems
This organisation is a fully remote company and they are looking for an experienced Head of Service Management who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments.
Your new company
I am delighted to be partnering with a truly innovative company who are driving new ideas and emerging tech within their sector, to improve the efficiencies and processes of their end-users within their specialist markets.
To provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services.
The primary objective of the IT Service Desk is to ensure the performance and cost-effectiveness of our technology, application, and infrastructure solutions.
This involves promptly identifying and resolving outages or performance issues, providing first-line support to end-users, and ensuring minimal disruption to business operations.
NRG are seeking an experienced Head of IT to lead a multidisciplinary IT Team, ensuring quality and timely support, maintenance and compliance across their highly innovative and collaborative working environment.
This is a managerial role that will oversee various IT functions including both internal and client IT Support, Infrastructure, Networking and Security, organising and scheduling the practical delivery of IT across the company to ensure the business operates at the highest technical level.
This role will oversee the management of four individuals focussed on various areas of IT, two of which are at a senior level.
They are on the lookout for a Head of Support Services to lead their Helpdesk operations.
My client is a well-regarded technology provider in the retail sector.
If you have a wealth of experience in customer service, a technical background, and a knack for building strong relationships, this could be your next role.
Reporting to the Operations Director, the Head of Managed & Professional Services will be responsible and accountable for the successful delivery of all contracted services, and for fulfillment of all Professional Services engagements, ensuring that customer satisfaction and quality remain paramount.
About the role
The role must work closely with other department heads and sales colleagues to ensure that there is a holistic approach to the end to end services that our customers receive, whilst also continually driving service and quality improvements.