Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
- To handle customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.
- To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
General
An exciting opportunity has arisen for a Service Advisor to join one of the best employers in the motor industry at their main franchised car dealership.
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
This is a busy and varied role, and a great opportunity to lead the small team of Administrators / Customer Service Advisors, in a business that pride themselves on delivering exceptional customer service.
Reporting into one of the Directors you will take responsibility for the following:
I am partnering exclusively with my client based in Goosnargh, Preston, in their search for an Administration Manager.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
They are looking to strengthen their customer service team and are looking for a hardworking, adaptable and confident team player to join them.
If you are great with people and can quickly build relationships with customers, you enjoy a challenge and thrive on delivering an excellent service then this is the role for you.
An exciting opportunity has arisen with this fast-growing and successful business.