We are seeking an experienced Quality Assurance professional to join a growing team, reporting directly to the CEO.
The successful candidate will promote quality achievement and performance improvement across global operations and will have significant experience producing audit related documents and procedures.
An excellent opportunity has arisen with my client, a leading non-profit organisation based in Ashford.
Manage a caseload of disabled children or young people aged 0-25 to assess, plan, monitor and review the support/personal assistance needs of service users, working in a person-centred way.
Work with the service user and their families/carers to develop a package of support/assistance as they prepare to become adults and in their early adult life that promotes and maintains independence and wellbeing; where appropriate involve other agencies and use community resources to provide equality of opportunity, full participation and inclusion in society.
Main duties and responsibilities
Manage a complex and diverse caseload of children, young people and their families, undertaking assessments to determine the needs and capabilities of clients and carers, and drawing up plans of support under the supervision and guidance of a designated supervisor, using agreed eligibility criteria and in accordance with statutory requirements, Directorate and Corporate Policy and National Legislation.
Develop people strategies/plans that help drive business performance.
General
Take the lead to deal with critical issues and problems as they arise for client projects and retained solutions that include: Absence management, Disciplinary & Grievances, Settlements & Exits, Dispute resolution, Mediation, Mergers & Acquisitions, Crisis Management, Employment Law, HR advice, Health & Safety, Strategy & Planning, Management, and Employee relations.
HR Business Partners fulfill a client-facing role, involving playing an integral part in the employee relations area of an organisation, working at a strategic and an operational level, and driving business initiatives.