As our Customer Complaints Officer, you will work with customers, colleagues and contractors to respond to complaints.
Here at Stonewater, we are now looking for a Customer Complaints Officer to join our Customer Relations Team, which delivers our customer complaints service.
Posted by Hays Specialist Recruitment Limited • £42K/yr to £45K/yr
Your new role
This role ensure that's all governance processes align with the charity's operational and strategic planning goals, contributing to the overall success and integrity of the organisation.
You will be responsible for supporting the effective governance of the charity by providing high-level administrative support to the board of trustees and its committees.
The Certification Administrator position sits within the hub of this organisation.
The main responsibility will be to process a high volume of orders through the system, to ensure learners are registered and receive their qualification certificates.
This role will suit you if you're methodical, have excellent attention to detail, and enjoy process-driven tasks.