Monitor and manage resolver group queue stacks ensuring that the SLA clocks do not expire, tickets are continually updated with progress and/or are appropriately escalated (functional escalation) between resolver groups;.
The Operations Analyst is expected to be vigilant in monitoring our estate and capable of conducting a quality triage of alerts or user contacts.
Delivering excellent customer service they will on occasion support the Major Incident Management process.
They will have the experience to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured.
Posted by Hays Specialist Recruitment Limited • £13.74/hr
Your New Role:In this role you will be responsible for providing administrative support to the Direct Sales team to ensure smooth management & delivery of vehicles to corporate customers for Mercedes-Benz Vans.
Department: Mercedes-Benz Vans
The Direct Sales Administrator role is essentially a customer account manager.
Posted by Sellick Partnership • £45K/yr to £54K/yr
Sector: Public Sector
Sellick Partnership are currently recruiting for an experienced HR Operations Manager to join our public sector client on a fixed term contract until July 2026.
This role is offered on a hybrid basis with 1 to 2 days a month onsite.
We are looking for Pick and Pack Operatives who for join for 2 weeks staring from 1st November, 2024 onwards for DS Smith's packaging site at Milton Keynes