Role: Direct Sales Administrator
Pay rate: £13.74 per hour PAYE
Department: Mercedes-Benz Vans
Location: Tongwell/WFH - 2 days in the office, 3 days from home (additional office days may be required on occasion with advance notice)
Working hours: 35 hours per week, 09:00 - 17:00 with a 1-hour lunch break
Your New Role:In this role you will be responsible for providing administrative support to the Direct Sales team to ensure smooth management & delivery of vehicles to corporate customers for Mercedes-Benz Vans. The Direct Sales Administrator role is essentially a customer account manager. The team are responsible for all direct sales customers, which includes the likes of Enterprise Rental, Dawsons and Northgate. These are all rental lease companies who in turn lease vehicles to end-user customers.
Responsibilities:
- Support with customer email inboxes - managing requests, answering queries, scheduling deliveries.
- Allocating registrations and taxing vehicles.
- Customer invoice preparation & despatch.
- Shipping vehicles & vehicle delivery logistics.
- Managing vehicle damage between the port & customer.
- Creating & managing OZEV vehicle claims.
- Support with Contingency approvals & systems testing.
- Uploading vehicles onto an online showroom.
- Liaison with direct sales customers to draw volume via online showroom on a monthly basis.
What You'll Need to Succeed:
- Previous experience in administration or a similar role within a large company is preferred.
- Consistently self-motivated with the ability to work within a pressurised environment
- Strong administrative and coordination skills.
- Excellent attention to detail.
- The ability to pick up tasks quickly and retain information.
- Excellent communication skills and the ability to work in a fast-paced environment.
- Self-organised and resilient.
- Good MS Office skills, including Excel and the use of the V-LOOKUP function.
What You'll Receive in Return:Opportunity: Work with a leading automotive brand. Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offer amenities such as an onsite café, hot desks, and free parkingTechnology: Contingent workers receive their own laptop.Hybrid Working: Enjoy a balance of working from home (3 days a week) and office-based work (2 days a week, Monday to Friday).Silent Room: A dedicated space in the Tongwell office for prayer or reflection.Long-Term Career Progression: Potential for permanent role opportunities.
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