A well known electronics manufacturer near Basingstoke is seeking a Customer Service Manager, your main focus will be to manager the customer account management team to ensuing customer satisfaction via effective communication, while maintaining customer accounts through the full customer life cycle
Benefits - 23 days annual leave, Health and well being scheme, Death in service, Annual pay reviews, free parking, free drinks and much much more
Working schedule - Monday to Friday with WFH on occasions
The Quality Manager will own the development and management of the Quality Management System (QMS).
You will work cross functionally with teams across the business ensuring best practice policies and procedures are adhered too, manage the internal audit process and provide support on the development of continuous improvement plans with managers and their teams
We design, develop and manufacture materials testing machines and software used for the computer-controlled testing of soils and rocks.
Posted by Platform Recruitment • £40K/yr to £50K/yr
General
They are looking to take on a quality manager to manage the internal audit process and provide support on the development of continuous improvement plans.
Platform Recruitment has partnered with a client who are a leading manufacturer of testing machines.
Key responsibilities
Own the development and management of QMS across the business.
Our client is a growing business looking to hire a Customer Service Analyst, the role will be involved in tracking, displaying and analysing returns and warranties, customer feedback, analysing and reviewing KPI's, looking at market trends.
The Customer Service Analyst is responsible for analysing and improving customer service operations and processes.
This role involves collecting and analysing customer data, identifying trends, and providing actionable insights to enhance customer satisfaction and operational efficiency.