As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism.
Join us to make a difference and be part of our dedicated team.
We're seeking individuals to join our team at Whistl Gateshead's contact centre.
Posted by McNally Associates Limited • £35K/yr to £45K/yr
General
A key part of this role will be collaborating closely internally with our client's claims teams to ensure they offer customers a great claims journey, offering guidance and expert support to both internal and external customers.
The ideal candidate will be able to balance their workload, have a good awareness of the marketplace and the ability to communicate with people internally and externally to a high standard.
Required Skills/Experience
Applicants must have City & Guilds/HNC or equivalent qualifications in a motor vehicle related subject and be members of, or qualify for membership of, the IMI or IRTE and be studying or prepared to study for membership of the IAEA.