Supporting our corporate customer service team, we are looking for a number of key account co-ordinators to work alongside Account Executives in the maintenance of customer portfolios.
The successful applicant will liaise with internal stakeholders as well as customers so will need to be an excellent communicator across telephone and email with a proactive approach to managing their own workload.
This role involves providing administrative and analytical support as a part of a seamless customer service journey from initial on-boarding through to account maintenance and management.
Answer customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service.
General
A position has arisen for a full time, Customer Service and Incident Advisor (French & Dutch) for a global brand in Watford.
The position is responsible for managing the order entry, cash process and delivery of products to a range of commercial customers across the EMEA region as well as dealing with calls and e-mails for technical emergencies and enquiries.
Answer customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service.
General
A position has arisen for a full time, Customer Service and Incident Advisor (German and French) for a global brand in Watford.
The position is responsible for managing the order entry, cash process and delivery of products to a range of commercial customers across the EMEA region as well as dealing with calls and e-mails for technical emergencies and enquiries.
If you are experienced in working with customers and share our passion for providing high quality service, then we would love to hear from you!
We are looking for Customer Service Account Executives to join our rapidly growing corporate customer service department.
The Role
This role, working in our fast-paced corporate accounts team is a true customer account management position, where you will be responsible for a portfolio of corporate customers ensuring their interactions with our business are of the highest standards.