This role will support and assist the Business Services Team in delivering a high-quality facilities management operation to staff and external visitors.
Wise May are looking for a Facilities Assistant / Receptionist to join this busy yet friendly Insurance business in the heart of the City.
Facilities Assistant - Insurance - City - Temp - £13.15 per hour
The purpose of the role is to assist and support in all areas of the operational business, providing excellent support and administration service to the Building Manager, as well as liaising with external customers and contractors, stakeholders, and other internal teams.
To complete a range of ad-hoc support and administrative tasks as well as offering suggestions to continually improve the business and the service we offer.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Assist the property & engineering manager in the execution and delivery of all services pertaining to the operational management of the property.
Act as deputy to the property manager and provide full secretarial, clerical, and administrative support to the property management team (including the engineering team).
If you are a Facilities Assistant who is available immediately and is interested in temporary vacancies, please apply now!
Our UK and internal law firm clients regularly require Facilities Assistants to cover annual leave and staff shortages.
These assignments can be short or long term, duties can include, collecting and distributing mail, scanning and copying documents, configuring meeting rooms, assisting with the maintenance of photocopiers and ad hoc duties when required.