In this role, you will manage a high volume of transactions using various communication methods, such as telephony and web traffic, for a facilities management Helpdesk using a Computer Aided Facilities Management (CAFM) system.
About The Role
We are currently seeking an enthusiastic and highly organized Helpdesk Coordinator to provide excellent support to both our internal and external customers through the OCS Helpdesk.
You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.?
We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes.?
As the first point of contact for our residents, you'll have excellent communication skills, and capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided.?
Hybrid Newcastle under Lyme (ST5) - 2 days from home
We are currently looking for people with excellent communication and interpersonal skills to join a Nationwide company with excellent benefits and to kick start an amazing career opportunity.
Providing general administrative support to various departments across the business.
General
The main purpose of the role is to provide comprehensive administrative assistance across various departments, ensuring the seamless and efficient functioning of day-to-day operations.
We're currently recruiting for an experienced Administrator to join our well-established client in Leek.