Role Outcomes: Deliver administrative functions appropriate to specialism, working within timescales and service level agreements (40%)
Key Accountabilities and Key Measures
Primary Purpose of Role
To provide excellent business support services in the Children's spoke (CYPF department), ensuring that all activities and functions provided to colleagues, managers, external stakeholders, and customers are efficient and effective.
Our client is looking for a skilled and forward-thinking Data Analyst to join our team.
You will work closely with the Assurance & Service Improvement Manager, as well as other managers across the Council, to leverage data for enhanced business intelligence and visualisation.
As a Data Analyst, you will be at the forefront of modernising the services within the People Directorate by developing and leading the delivery of a vision for data integration, management, and application.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
Our client is seeking a proactive and detail-oriented Business Improvement Officer to join their dynamic team.
You will manage and coordinate smaller projects, ensuring successful planning, delivery, monitoring, and closure, primarily within the People Directorate.
In this role, you will play a key part in supporting their Senior Business Improvement Officer and various Improvement Managers.
We're looking for a brilliant Contact Centre Team Leader to join out client - a leading the South West telesales team at their Plymouth, Bristol and Poole depots to maximise sales performance, process customer orders accurately before the depot deadlines, as well as upsell and cross sell new products.
The Contact Centre Team Leader role requires a proactive leader with excellent communication and management skills to inspire and guide the team to exceed monthly targets.
You'd be based at the Plymouth office up at Langage Business Park, Plympton however travel to Bristol and Poole once a month will be required.
We are looking for candidates who are familiar with working in a contact centre and are comfortable using a multi-screen environment.
As a customer service advisor you will be able to provide first time solutions for customers, via telephone and email, within agreed handling times whilst delivering excellent quality of service.
We are now recruiting for a Customer Service Advisor to join our Complaints Department in Plymouth.
My client in Plymouth, a commercial and domestic security company, is looking for a service co-ordinator to join their fast paced and busy office in Plymouth.
This is a fulltime, permanent vacancy with progression opportunities for the right candidate.
Established in 1985, my client has built a reputation for prompt, reliable service and a comprehensive 24 hour a day, 7 day availability throughout Plymouth, Devon and Cornwall.