Reporting into the People Advisor Lead, the People Relations Advisor will play a pivotal role supporting HR Managers, Area Managers, Store Managers, and employees by providing expert advice and support on a range of employee relations matters including disciplinary and grievance procedures, performance improvement and absence management.
About the role... We are currently recruiting for a People Relations (ER) Advisor to join our People Relations team based at our Customer Support Centre in Walsall.
This is an essential role working cross-functionally to provide HR advice, support, and assistance to our Retail and non-retail teams following Company policies, procedures, and best practice.
The post holder is responsible for the management of Employee Relations Cases supporting Managers and individuals in the Trust's policy and process to deliver a professional and legally safe HR service.
In addition to this, you will play an integral role in delivering a comprehensive, high quality and pro-active educational and operational employee relations advisory and support service to managers and staff within the Trust.
We are passionate about providing excellent support for leaders across our stores, opticians, and support office, around the ER issues they face.
The majority of our contacts are by email & phone and we handle an abundance of queries from line managers across our stores, opticians, support office and logistics divisions.
We are a team of c18 ER Advisors working within a shared service environment.
The post holder is responsible for the management of Employee Relations Cases supporting Managers and individuals in the Trust's policy and process to deliver a professional and legally safe HR service.
In addition to this, you will play an integral role in delivering a comprehensive, high quality and pro-active educational and operational employee relations advisory and support service to managers and staff within the Trust.
Recruitment is proud to offer this exclusive opportunity to join our client as an Employee Relations Manager you will be a cornerstone of the central functions team, offering support to the wider business.
This role combines strategic thinking with hands-on ER case management, allowing you to make a significant impact across the company.
Provide expert HR advice on employment law, policies, and procedures, managing issues such as sickness absence, grievances, disciplinary actions, and performance management.
Collaborate with Occupational Health, HR, EDI teams, external lawyers, and the Employee Assistance Programme (EAP) to support staff wellbeing during HR processes.