Your primary objective will be to deliver a first class customer focused Employee Relations service by providing specialist support and advice, predominantly over the telephone, to colleagues throughout our business.
This role will be on a 12 month Fixed Term Contract.
You will be required to form trusted relationships with managers and stakeholders across the group.
The purpose of this role is to provide first line ER advice to our colleagues and assist line managers in understanding, and optimising our processes, policies and procedures and supporting them through the process.
Our client, a leading manufacturer in the construction sector, is seeking a Customer Relations Specialist to join their dynamic team in Milton Keynes.
As the Customer Relations Specialist, you will manage customer care, queries, and complaints from start to finish, ensuring timely and appropriate resolutions.
This role is integral to ensuring the delivery of exceptional customer service and enhancing the overall experience for their customers.
Posted by Ideal Personnel and Recruitment Solutions • £36K/yr
Our client operates within the professional services environment and has a full time vacancy for a HR Advisor, providing maternity cover, expected to last till end October 2025.
Key knowledge areas
You will need to be willing to attend Northampton, London and Gatwick offices as and when required.
We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
Together, we have pushed the boundaries of insurance.
Howden is a collective - a group of talented and passionate people all around the world.