As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
We develop quality training courses and nationally recognised qualifications that are delivered through a national network of training Provider Partners.
Lantra is a leading awarding body for land-based industries in both the UK and the Republic of Ireland.
As a Customer Service Advisor, you will manage the workflow for our field operatives and technicians in real-time, ensuring they receive the right work at the right time.
Role Objective: Join our clients Customer Service Scheduling and Delivery team where you will play a crucial role in ensuring the efficiency and effectiveness of their Field and Contact Centre operations.
Key Accountabilities
Schedule customer-appointed and proactive work for our field technicians and repair crews.
PageGroup are delighted to support a highly successful, busy manufacturing organisation based in Coventry with the appointment of a Part Time HR Business Partner (4 days) for a 9 month interim role - possible scope for permanent/extension in future.
Occasional travel to other sites will be required business needs dependent.
This is to help the organisation through a very busy time
An organisation who are a leader in their sector with a strong brand name currently have a requirement for a high calibreHR Manager to come on board their flagship site.
HR Manager - Responsibilities
Supporting a large employee base of blue collar employees.