Are you a dynamic professional who thrives in both team settings and independent roles?
Our team is responsible for ensuring over 1,300 service users receive their Direct payments on time.In addition, the team is responsible for monitoring the use of Direct Payments to ensure the funds are being used in line with their care and support plans.
The role includes payment and monitoring of the Direct payment, identifying and investigating potential mismanagement, recovering non-payment of contributions towards care and recouping surplus funds from accounts.You will also provide effective customer-focused support by supporting service users and the Social Work teams.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You would be providing professional advice and service to all clients.
The Role
We have a fantastic new opportunity for a Client Handler to join our collaborative and fast paced Commercial Enterprise Unit based in our Croydon office.
The business unit is an integral part of our Specialty division that provides an advisory broker service to commercial and consumer clients across the UK.
This is a Part Time Position Working 15 Hours Saturday and Sunday
About the role
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Posted by Acuity Care Group Limited • £13.50/hr to £14.50/hr
Shift Pattern
We've got an exciting opportunity for the right person to work with a female client with a widespread brain damage along with an incomplete spinal injury.
Requirements
If you are resilient, reliable and looking for a role that truly makes a difference to someone else's life then we want to hear from you.
General
Your role is supporting with day to day living and daily tasks such as cooking.
To provide a bespoke move on casework service supporting households to access agreed move-on options including, but not limited to, support with bidding, qualifying offers, and access to supported accommodation.
Arrange timely move-on for CEYP into settled social and private rented sector accommodation into settled homes.
Work collaboratively with agencies externally and internally while advocating and negotiating on behalf of CEYP some with multiple and complex needs, to access appropriate services and engage in long-term housing options.