Our team is responsible for ensuring over 1,300 service users receive their Direct payments on time.In addition, the team is responsible for monitoring the use of Direct Payments to ensure the funds are being used in line with their care and support plans.
The role includes payment and monitoring of the Direct payment, identifying and investigating potential mismanagement, recovering non-payment of contributions towards care and recouping surplus funds from accounts.You will also provide effective customer-focused support by supporting service users and the Social Work teams.
Are you a dynamic professional who thrives in both team settings and independent roles? We are looking for a motivated individual who is ready to make a difference.You must be flexible and remain calm under pressure.You will empower users by monitoring, supporting, advising, and facilitating their management of Direct Payments packages and finances. You will ensure compliance by checking, monitoring, and analysing financial records.Previous financial experience within a fast-paced process driven environment is desirable. Training will be provided.
About the role
We are looking for someone with experience in a finance role to join our team.Aswe are committed to giving our residents the highest standard of service, you will have a proven ‘can do' attitude, be customer focused with excellent communication skills, both written and verbal. You will be proficient in the using Microsoft packages including SharePoint.
Experience in delivering accurate work to agreed timescales is essential as well as keeping files and information up to date.
The role is varied, has complex and challenging cases but is rewarding. You will join a team of five who support each other, share ideas and learning.
Essential Qualifications, Skills and Experience:
- Effective communication and interpersonal skills.
- Commitment to maintaining and improving the quality of services provided
- Experience of analysing information and reconciling accounts
- Finance experience
- Able to use standard IT packages (Microsoft Office) to a high standard
- Good oral and written skills
Closing Date: 1stOctober 2024.
Shortlisting Date: W/C 7thOctober 2024.
Interview Date:16th/17th October 2024 (Virtual interview).
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. This campaign is anonymised.
We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.
We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We offer a wide range ofbenefitsdesigned to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.