We are excited to be hiring a new apprentice to join our fantastic Democratic Services team, based at the County Council headquarters, Woodhatch Place, in Reigate.
This role has a starting salary of £21,474 per annum, based on a 36 hour working week.
This is a 15-18 month fixed term contract and you will be fully supported and mentored through your apprenticeship and will be given time, whilst at work, to complete your coursework with a dedicated assessor.
We are excited to be hiring two new Registration Support Officers to join our fantastic Registration team in Guildford.
The team is based at Guildford Register Office Artington House, 42 Portsmouth Road, Guildford although there will be occasions when you will be expected to work from other Surrey Register Offices.
This full-time, permanent position has a starting salary of £29,697 per annum based on a 36-hour working week.
To perform accurate and timely employee administration and transaction processes using systems (unit 4) where appropriate, to agreed standards and targets.
The role holder will create, maintain and process documentation, records and data to agreed procedures and standards.
The role holder will receive and resolve straightforward queries from employees/managers or schools/external customers, as referred by 1st Line; and assist the team to develop and maintain appropriate systems and processes.
As the Administrator within the Service Department you will be using the CRM system Salesforce, this is the system where the client manages the maintenance tickets of the ticket vending machines.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
SES Water is a local water company dedicated to providing high-quality water and exceptional service to our customers.
With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access to safe and clean water every day.