Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
About the opportunityThis is a fantastic opportunity to join a business that puts the customer at the heart of all our decisions and excels in delivering the best experience possible for our customers and colleagues.
We are committed to providing a high standard of care to our customers, recommending products to aid their health and lifestyle.Important responsibilities include
You'll join a culture where everyone is passionate about their role and together these elements will play a big part in making us the leading High Street Opticians.
Once any support package is in place, our bespoke package manager(s) will be responsible for:
Providing managerial oversight of the child's package to ensure that the child is provided with high quality trauma informed day-to day support that meets the child's day to day needs, promotes their safety and wellbeing and protects them from harm in line with the child's care plan.
This would include providing clear direction to the support staff when the child is in crisis.