Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
Are you available immediately and looking for a varied warehouse role?
Our client is a independent local business and seeking a Warehouse Operative to join their well-established team and play a pivotal role in their operations.
Join Our Local Client as a part-time Warehouse Operative - Immediate start.
Are you available immediately and looking for a varied warehouse role?
Join Our Local Client as a Warehouse and Driving Operative - Immediate start.
Our client is a independent local business and seeking a Warehouse Operative to join their well-established team and play a pivotal role in their operations.
You will support the management of effective delivery of the clients' major repairs programme and investment projects by undertaking a wide range duties to ensure high levels of customer satisfaction.
You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence.
Processing and maintaining orders in SAP in order to meet the customers delivery deadlines; and ensuring that all orders processed are within the company discount policy.
General
Process and maintain customer's orders in a timely and accurate manner throughout the orders lifecycle; ensuring the delivery of excellent customer service.
As a Demand Specialist, you will be working with the retail operations and commercial teams to ensure stores have the right products and stock to improve sales opportunities.
Responsibilities of a Demand Specialist
Attend trading meetings with clients.
Gather market insights to support the forecasting model.