The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
An exceptional role for an impressive organisation, this role is for a someone to lead the learning and development within the organisation and take a pivotal role in continued growth and development for the people within the business.
Our client, a passionate, market-leading organisation, is seeking a Business Development Executive to join their team.
This is a role that comes with growth and career development opportunities, as well as exciting challenges and a supportive, collaborative work environment.
As Team Leader of one of our Scheme Events and Projects Teams at WTW, you will be making a difference within our leading and fast-growing pension administration business.
You will enjoy being able to benefit from your experience to date and develop your career further within this important and key role within WTW.
You and your team will provide a high quality and valued service to our impressive portfolio of clients that include prestigious and market leading global companies.
Client: We are looking for a tenacious, experienced, and highly engaging Senior Project Manager - Operations for our super cool, creative and caring client - a very established full-service creative events and engagement agency delivering magic for audiences in virtual, hybrid and live events, strategy, content, production and technology.
Leadership is the challenge to be something more than average!
Ensure clear task prioritisation through the use of the YouTrack/Jira and Agile project management system with regular team meetings.
The Senior Project Manager will oversee the company's R&D team and all projects they undertake to ensure they hit agreed deadlines.
Along with management of the R&D team, you will also be responsible for analysing tenders, writing progress reports, identifying risks and developing work schedules.