As a Desktop Support Engineer, you will provide both 1st and 2nd line technical support, ensuring seamless IT operations and exceptional user experiences.
We are a prestigious private equity firm based in Knightsbridge, seeking a skilled and dynamic Desktop Support Engineer to join our IT team.
This is an exciting opportunity for a service-oriented professional to deliver a white glove support experience in a fast-paced, high-performance environment.
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
Responsibilities
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
We are currently looking for a Desktop Support Engineer for our MSP financial services client based in London paying between £35,000 to £45,000 Great benefits depending on experience.
This is a filed based role and there is an expectation to be based onsite 5 days per week.
This is a great opportunity for a Support Engineer to really grow their all round skill set as great training and up skilling is provided.
You will provide 1st and 2nd line support to their London-based colleagues, as well as act as a key escalation point for the UK Support Team, ensuring a high standard of service is being delivered.
An established global insurer is currently looking for a
To join their IT team permanently in their London office.
Posted by High Finance (UK) Limited T/A HFG • £55K/yr to £60K/yr
General
A leading insurance firm is looking for a on-site Senior Desktop Support Engineer to support the Microsoft desktop technologies, hardware troubleshooting, meeting room management and support and troubleshooting for core applications.
Duties and experience
Troubleshooting of IT incidents raised by colleagues through their Global Service Desk.
Capable of building key relationships with end users, including VIP and their support staff.
The 1st / 2nd Line Support Analyst will be part of a new team and will provide phone support as well as hands-on, desk-side systems support for all end user issues across multiple locations.
This role will provide end-to-end support for end user issues, from hands-on work to the co-ordination of other IT support teams including setting up starters and leavers, infrastructure and application groups.