The Desktop Support Technician will be responsible for supporting three distribution locations and remote employees with a mixture of laptops, desktops, printers (laser and thermal) and other IT equipment related to distribution centre operations, such as mobile computers and scanners.
Our client is seeking someone who ideally has experience working in a distribution environment as you will be supporting teams who are both warehouse (distribution centre) and office based, togetherwith excellent customer and technical support skills.
Main duties will include
Troubleshoot and resolve hardware and software issues for all end user devices.
As a Desktop Support Engineer, you will provide both 1st and 2nd line technical support, ensuring seamless IT operations and exceptional user experiences.
We are a prestigious private equity firm based in Knightsbridge, seeking a skilled and dynamic Desktop Support Engineer to join our IT team.
This is an exciting opportunity for a service-oriented professional to deliver a white glove support experience in a fast-paced, high-performance environment.
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
Responsibilities
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
Venn Group is currently working with an NHS organisation, based in London, who are recruiting for a Desktop Support Engineer to assist with a backlog of tickets.