Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team.
The IT Support Engineer will be responsible for providing first and second line technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.
Responsibilities
Provide first and second line technical support to end-users via phone, email, and in-person.
Sheridan ward is delighted to be working closely with a brilliant and fast growing company in the Watford area, they are looking to bring on board a new Help Desk Administrator!
They are looking for someone who has previous admin experience, as well as someone who has previous experience scheduling out engineers!
They have a lovely and friendly team who all help out and support each other when needed!