Help Desk Administrator
£25k - £28k
Watford
We are currently on the lookout for a Help Desk Administrator to join a family feel business in Watford. They are looking for someone to come onboard who has previous Helpdesk/Service Desk Experience in a fast paced environment using an internal system!
The company is growing rapidly and they need someone to come in who isn't afraid of a challenge and is happy to pick things up and crack on!
Do you have experience using a Helpdesk CRM? Have you previously scheduled engineers? Do you feel confident in providing quotes?
Help Desk Administrator duties
- Scheduling engineers
- Answering phone calls
- Dealing with customers regarding engineers attendances
- Invoicing
- Working on internal CRM
Help Desk Administrator benefits
- Free parking onsite
- Annual leave plus bank holidays
- Team events
- Casual workwear