We have an engineering-led, tailored approach and around the clock support service has resulted in establishing an industry lead organisation, and to help with our rapid growth we are looking for a Service Desk Engineer
Founded by engineers in 1996, we have created a culture where our clients' needs sit at the forefront of every project.
UK Wide, however Yeovil/surrounding areas is preferred for training.
D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist with case escalations where appropriate.
You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer escalations and environment/release management.
Our client has an unwavering commitment to customer-centricity, our client thrives on the synergy between its dedicated workforce, cutting-edge technology, and extensive industry knowledge.
By fostering a culture that encourages boundary-pushing, continuous development, and transparency, our client empowers its teams to exceed both personally and professionally.
Embedded within their ethos are core values of innovation, integrity, and empowerment.