2nd Line Service Desk Engineer
Our client has an unwavering commitment to customer-centricity, our client thrives on the synergy between its dedicated workforce, cutting-edge technology, and extensive industry knowledge. Embedded within their ethos are core values of innovation, integrity, and empowerment. By fostering a culture that encourages boundary-pushing, continuous development, and transparency, our client empowers its teams to exceed both personally and professionally.
Salary: Up to £30k (DOE) + benefits
Apply online or contact Declan Jones via /
BENEFITS:
- Group Life Assurance (after 1 years' service)
- Employee Bonus Scheme
- Health Cash Plan.
- Salary Exchange workplace pension employer 4% / employee minimum 5%.
- MyStaff Shop - Extensive Retailer Discounts and Wellbeing Centre.
- Access to Pluralsight for workplace and personal development.
- Annual Summer & Christmas parties.
- Quarterly section / department nights out
Job Requirements
- Provide 1st and 2nd line support
- Manage service desk tickets
- ITIL v3-4 Foundation
- Experience working in an ITIL environment / Service Level Agreements.
- Good understanding of IT Service Management
- Windows 10, Windows Server 2008/2012,2016
- AD Administration.
- Office 365 - Outlook client setup and troubleshooting.
- VMware
- Azure cloud infrastructure /environment.
- Networking - DHCP, DNS and VPN's / Firewalls (ideally Sophos).
- Experience of HP MSA SAN.
- Experience of HP server and networking hardware.
- Set up and support mobile devices
- Support and manage printers and scanners.
TO BE CONSIDERED...
Please either apply by clicking online or emailing me directly . For further information please call me on / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
Key skills: Office 365, Azure, Networking, VMWare, Active Directory