We are looking for an accomplished Customer Service Team Leader to support within the Service Delivery area of our client's business.
To manage areas of the service delivery teams, ensuring they are working in line with agreed KPIs and to support general admin, during times of absences and busier periods.
To have a strong eye for detail, and financial understanding, to ensure the company's financial spreadsheet is kept up to date for higher management to be able to accurately assess forecasts and budgets.
Your role is crucial in delivering the companies objectives through the engagement and delivery of the Retail Plan.
About the role
As a Retail Development Manager you will report directly to the Retail Development Controller and work along side a team of RDM's to form the Regional Retail Team.