This company takes the development of their IT Support teams at all levels so seriously that they pay for you to do Microsoft qualifications - and you're rewarded with a salary increase when you've completed them.
Overview
Working for a highly successful Microsoft Gold Partner IT Managed Services company you will be responsible for providing extended and escalated telephone and remote access support for our corporate clients on a range of workstation, application and hardware issues, including some server and network support With a solid customer services ability and clear telephone manner, you will also be responsible for carrying out a range of daily network administration tasks.
The role will suit someone who has experience of dealing with large amounts of data and has spent some time dealing directly with people over the telephone - having direct relevant experience is not essential, a willingness to learn is!
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