This is an excellent opportunity for a Backoffice Agency Administrator to join our business, based near Tamworth. The role will suit someone who has experience of dealing with large amounts of data and has spent some time dealing directly with people over the telephone - having direct relevant experience is not essential, a willingness to learn is!
We are looking for someone to join our client support team who together 'own' the back office and payroll support service for a number of our clients - we have grown three-fold in the last two years and the next couple of years look no different. So, there is a great opportunity for someone to grow with the business.
The Flo Group
We provide software, payroll and funding solutions to the recruitment industry.
We are privately owned, growing quickly and have a positive, friendly team across the business. We work from converted stables in a parkland setting, just outside Tamworth.
The Role
Providing support administration to a few assigned Clients in which you will be doing "full" back office for these agencies.
- Using our own, and some external, software platforms
- Ensure timely and accurate processing of data
- Responding to client queries and requests for information
- Providing first line support/ help to clients about our software
- Ensure all timesheets are received from your assigned Clients
- Processing your assigned Clients payroll which includes processing new starters and levers and calculating additional items such as holiday pay, statutory pays and issuing payslips
Who are we looking for?
Someone who has:
- Proven administration experience
- A high level of interest/ experience in what systems can do for a business - able to adapt to/ work with a number of different systems at the same time
- A willingness to learn new processes and systems