Posted by TPP Recruitment • £17.58/hr to £19.78/hr
This role is pivotal in managing membership applications, renewals, and accreditation processes, coordinating closely with voluntary assessors and committees through their CRM and software systems.
Join our clients team to oversee and enhance the entire membership lifecycle.
In this role, you'll lead the registration and accreditation team, ensuring efficient membership renewals, managing enquiries, and coordinating lifecycle communications.
Resolve customer queries effectively, owning queries from start to finish across all channels: phone, email, webform, face to face and social media within service level agreements.
Supported by the Customer Operations Manager and working closely with the Delivery team and our service partners, you will work to deliver successful onboarding of new metering points and revenue and cost validation in line with our Customer Experience framework, and ensure we are fully compliant with regulations and standards that apply.
You will be a member of the Asset Performance and Operations team & report to the Customer Operations Manager.
This role is central in ensuring our client delivers market-leading customer service to our customers, resulting in excellent customer satisfaction.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Join our Clients award-winning Supporter Operations team as a Customer Services/Administrator on a 12-week temporary contract!
Are you passionate about delivering exceptional customer service and want to work for a leading international charity?
About the Role
You'll be the friendly face and voice of our charity, engaging with supporters across multiple channels, including telephone, email, live chat, social media, and post.
Posted by Source4 Personnel Solutions • £26K/yr to £27K/yr
General
Due to busy work loads the client is looking for someone to start asap and will be on a temp to perm basis
Our client is looking to recruit a customer support coordinator, this is a fully office-based role working within an engaging team.
Job Overview
Within this role you will be responsible for building long-lasting relationships with clients, delivering exceptional customer service, and maximising customer satisfaction while realising the full benefits of our service provisions.
William Martin, part of the wider SRC division, are at the forefront of revolutionising health and safety compliance solutions.
With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes.
Posted by Chase and Holland Recruitment Ltd • £12/hr
As the Customer Data Cleanser your primary responsibility will be to work within the CRM system, reaching out to existing customers and updating their information.
Chase & Holland are excited to be working with a successful, global industry leading business in Sheffield, who are looking to recruit a Customer Data Cleanser to join the team.
This is a fantastic opportunity to join a market leading organisation.