Here at Reed, we are thrilled to be working with a well establish company based in West Sussex, they are offering a fantastic opportunity for the right candidate please keep reading...
You will be responsible for the exciting & challenging role of proactively building and nurturing long-term relationships with new customers, whilst helping to deliver a great customer experience.
Reporting to the Head of Data & Tools, you'll have the opportunity to manage administration, implementation, and changes, as well as the integration of PLM systems.
Seeking an experienced Customer Service Manager with strong team leadership skills, impeccable ability to absorb detail, passion for delivering outstanding customer experience, looking to make a bigger impact.
This will include managing the Developers and Analysts within the CRM Squads, delivering functional change, security, support, continuous improvement and maintenance for our CRM system, Microsoft Dynamics 365.
Liaising closely with wider IT team, change and wider business.
The D365 Platform Lead is responsible for overseeing and coordinating the D365 team and driving the technical delivery and quality of the team.