Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.
The Dialler Analyst is responsible for assisting the outbound dialling system, ensuring that it operates efficiently and effectively to maximise agent productivity and enhance customer experience.
We have another new position available here at Ruby Energy for a data driven Dialler Analyst to join the growing team here at our offices in Fleetwood.
The role involves monitoring system performance, analysing data, optimising dialling strategies, and troubleshooting any issues with the dialler system.
We have a new opportunity available for a Customer Care Advisor to join the team based in Chorley.
You will join us on a full-time, permanent basis and in return, you will receive a competitive salary (depending on level of experience) and great benefits!
About us
Hedges Direct Ltd are online hedging specialists, with decades of industry experience and a culture firmly focused on quality and service.
We are looking for a Customer Success Manager to join an all in one management software for Training Providers, who power customer's platforms and aid in the planning, managing and selling of training courses.
They work with companies across a variety of different industries including Education, Charities, Healthcare and Trade.
They're a completely unique solution and have enjoyed organic and steady growth over the past 20 years, however have still kept a close knitted and collaborative team with 35 people currently; many who have remained there for over 10 years.
Posted by Page Personnel Secretarial & Business Support • £27K/yr to £29K/yr
This role will demonstrate expertise in data analysis and furnish sales reports to both the commercial and finance teams for precise performance reporting, whilst managing & maintaining account relations.
We are currently looking for a junior or experienced account executive to join a mainstream international FMCG company to assume a wide range of support duties within business support & account analytics.
Our client is a well-established entity within the FMCG industry.
The Marketing Manager will play a crucial role in developing and executing our communication strategies, ensuring consistent messaging across all channels.
This role involves liaising between the company and our external agency partners to align efforts and maximise the impact of our communications.
Here at Ruby Energy, we continue to grow our team and we have another newly created position available for a Marketing Manager to join our team based at our offices in Fleetwood.