Due to growth our client is looking to add a Collections Account Manager to their team, working closely with an experienced team of Account Managers where you will be required to liaise and work with customers who have outstanding balances on their accounts, working with them to take the steps required to amend any missed or outstanding payments, ensuring a high level of account management and customer service is maintained at all times.
Our client, a leading business in the Financial Services industry is seeking a Collections Account Manager to join them on a full-time, permanent basis.
The ideal candidate will have a minimum of 1 years' experience in either customer service or collections / debt recovery, and will be required to have access to their own vehicle due to the location of the office.
The Regional Credit Controller reports into the Service Regional Collections Manager and is responsible to conduct Collection activities, managing the debtors, ensuring timely payments are made, reconciling accounts, and resolving account queries, invoice disputes and aged debt recovery for regional customers.
Taking responsibility for debt accounts to ensure the monies owed are collected in line with agreed payment days and any outstanding issues are resolved.
Responsibilities will include (but not limited to):
Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections.
Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues.
Operates a personal computer and appropriate software packages or its equivalent.
Responsibilities will include managing the collection of outstanding debt, minimise outstanding debt, liaising with customers and resolving any issues that may hinder the timely debt collection process.
We are currently recruiting for experienced Credit Controller.
Duties will cover
To ensure debts are collected within correct timescales.
My client is a Top 40 law firm with offices throughout the UK are seeking an experienced and reliable Credit Controller / Credit Specialist to join their team in Liverpool.
As a Credit Specialist you will be a valued asset of the Finance department which is made up of many teams that work together to support the firms finance processes.
Having been recognised as the leading legal employer and 10th overall employer at the annual Britain's Top Employers awards 2023 and achieved record rankings in Chambers UK.
Our client is a growing and reputable financial services lender who has provided superior service to individual and business customers for the last 30 years.
Purpose of Role
They have recently won several awards and offer a forward thinking culture to their 600 employees.
An excellent opportunity has arisen for an experienced Collections Manager within a market leading commercial debt recovery agency.
The successful candidate will be responsible for the day to day management of a team of Collections Advisors ensuring consistent performance against their key performance indicators.
In addition to effectively managing the team's workloads and targets, providing operational support, direction and coaching.