Liaison With: Customers, Council Officers and Councillors, Landlords, DWP, Enforcement Agents, External Collection Agencies, Other Local Authorities, Customer Representatives, Community & Voluntary Organisations, and Stakeholders.
Purpose of the Job
To effectively manage and recover sundry debtor invoice balances, ensuring efficient and appropriate debt recovery procedures are followed.
You will work closely with the community to ensure accurate billing, resolve complex issues, and recover outstanding debts, all while maintaining high standards of customer service.
Our client is seeking an experienced and skilled Council Tax and Recovery Officer to join their busy Council Tax Team for a 6-month placement, with the potential for extension.
This role is critical in ensuring the efficient administration, billing, and recovery of Council Tax liabilities within the district.
Overall purpose: To provide a commercially focused collection service of domestic, recycling and trade waste, maximising all opportunities.
This role will have a significant influence on the day to day running of a busy waste collection mode and the overall service levels provided to our customers.
As you advance in your career and consistently achieve excellent customer outcomes while meeting your KPIs, you'll have the chance to be promoted to Senior Mortgage Advisor and beyond.
We are excited to offer an exceptional opportunity to join a leading mortgage provider, where you can enjoy the flexibility of working from home with adaptable hours!
Starting with a guaranteed minimum salary of up to £50,000 for the first 12 months, you'll have the potential to increase your earnings year after year.