As our client's company continues to grow, a requirement has arisen for a Corporate Relationship Manager.
The position is home-based.
Our client is a leading North West-based financial wellbeing and retirement specialist, working with hundreds of businesses across the private and public sector by offering their staff financial education, guidance and regulated financial advice.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K - £31K , plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.
Recruiting for Customer Service Coordinator, this represents a great opportunity for experienced individuals to join the team.
Our client are a large, multi-national facilities management organisation and they are hiring a Technical Services Manager to join their team on a permanent basis.
This role will offer the opportunity to work at a prestigious site in central London.Your new role
The Customer Services Manager has overall responsibility for understanding their customers' business, ongoing plans and aspirations and to align the best possible service and solutions to them whilst also being a hands on member of the team.
Working with some fantastic clients in a stunning environment, your role will be to manage the serviced office centre and the small team.
This is a fantastic opportunity for a vibrant, customer focused individual with management experience to join our client, a modern and luxurious brand offering serviced office solutions in the heart of Marlow.
As our clients Customer Services Manager, your role is responsible for the development and delivery of a Customer Service Strategy that puts the customer at the heart of their payroll solution business.
Please note we are looking for a candidate that has worked in the PAYE Umbrella sector.
Representing Customer Service across the business, to drive customer centricity, innovation and continuous improvement.
To support the Deputy Facilities Manager in leading a team of Team Leaders, cleaning, catering, portering staff and sub-contractors to deliver a fully integrated facilities service, managing the teams to ensure efficient and effective service provision in line with agreed budgets and service specifications.
About The Role
Monitor and report on the quality and financial performance of services within the scope of the contract.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.