About The Role
To support the Deputy Facilities Manager in leading a team of Team Leaders, cleaning, catering, portering staff and sub-contractors to deliver a fully integrated facilities service, managing the teams to ensure efficient and effective service provision in line with agreed budgets and service specifications. Monitor and report on the quality and financial performance of services within the scope of the contract. Aim to continuously improve the service delivery to the client.
Health & Safety Purpose: To take a direct interest in the health and safety of yourself, your subordinates and others who may be affected by your work activities.
You will be working Tuesday to Saturday, 10:00 to 20:00, 40 hours per week, on a permanent, full-time basis.
Main Duties & Responsibilities of the Role:
- To assist in organising all staffing levels in line with the budgeted hours.
- Assist with recruitment inducting, training, and development of cleaning staff / supervisors in line with Company procedures, including mandatory training.
- Maintenance of all employee attendance records for holiday & sickness.
- Assist with the management of the AIP for all employees and a monthly report forwarded to the Service Manager on the absence levels.
- To direct activities of all subordinates, ensuring that they are properly trained to competently carry out their duties and responsibilities as well as ensuring that they acknowledge and accept a personal responsibility for safety.
- Standard of discipline, ensuring staff report for duty at the correct times and breaks are adhered to.
- Complete counselling notes, file notes, and investigatory hearings when required.
- Ordering and control of all materials within site budgets.
- Meet with the FM on an agreed basis to discuss issues of the site.
- Joint quality monitoring in partnership with the Client.
- Complete joint audits with the Team Leaders on a weekly basis and forward to the Facilities Manager.
- Assist with the preparation of wage information on a daily basis and forwarded to Facilities Manager on a weekly basis.
- Completion and collating of monthly stocktaking at sites for consumables, chemicals, catering & uniforms.
- Ensure helpdesk jobs are responded to and closed out in the allocated time. Along with discussing continuing issues with the supervisors and plan for improvement.
- Ensure periodic cleaning is carried out correctly and in accordance with the agreed schedule and the associated forms are complete (Periodic cleaning carried on Saturday)
- Take responsibility for ensuring that a safe system of work is produced and communicated to employees (subordinates) prior to the commencement of the work activity.
- Report any defects to the helpdesk for action.
- Ensure that work activities are properly managed and supervised.
- To ensure that all equipment is cleaned, maintained, and stored to the required standards.
- Cover Team Leader's holidays
Requirements:
- A Good standard of education
- Food Hygiene Level 3
- BIC's or Impact Certificate
- The jobholder must be fluent in English both oral and written.
- The jobholder's role is pressurised at times. The jobholder is expected to identify areas where the service could be improved and determine ways in which this could be done.
- The jobholder is required to be flexible in his/her approach.
- The jobholder should ensure that he/she understands all functions and roles of others relevant to his/her own.
- The jobholder must present a professional image at all times uniform will be provided and must be worn at all times whilst on duty.
- The Jobholder must clear all DBS checks
- Preferred experience in a supervisory role within a hospital environment.
- Basic computer skills. - Outlook, Excel, Word
- Drivers Licence required
- Flexible Working
About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.